How we work
Five steps. The same every time.
Every relationship begins with an audit and runs on the same rhythm. At every step you receive something you can hold, and every month you see what moved.
Revenue leaking in 2 places · presence missing in 2
Audit
You walk us through the business: how customers find you, how a booking or an order actually moves, where your staff spend their day, what you pay for and what it returns. We study it for a few days, in your systems and in your numbers.
- You receive
- The audit report: where time and money leak, ranked by what it costs you.
- We need from you
- Two hours of your time, and access to the accounts that matter.
- How long
- About a week
Agreed with the owner · nothing else this season
Plan
We say what is worth doing, what is not, and in what order. Then we agree on the season: what gets built, what gets run, and what it should return.
- You receive
- The plan, with a fixed scope for the season.
- We need from you
- A decision.
- How long
- One meeting
12 pages optimised
6 of 8 published
Shoot on Friday
Editing
v2 approved
Live
Running
Live
One tracker · open it any time
Run
Specialist teams build and operate everything as one system. Website, search, ads, social, automation, software. Work runs on checklists, not improvisation, and you can watch it move in a tracker you can open any time.
- You receive
- A live work tracker.
- We need from you
- Approvals, on WhatsApp, when something needs your eye.
- How long
- The season
Then a call to walk through it
Report
Every month, one report in business language: leads, revenue, hours given back. Then a review call, where we walk through it together and agree what changes.
- You receive
- The monthly report and a review call.
- We need from you
- Forty-five minutes a month.
- How long
- Monthly
Enquiries answered within five minutes
Before
41%
After
96% 55 pts
More of
- Reels
- Local SEO
New this season
- YouTube
- Referrals
Improve
What worked gets more. What did not gets cut. The next season's plan is written from the numbers, not from a pitch.
- You receive
- Next season's plan.
- We need from you
- A decision to continue.
- How long
- End of season
The first ninety days
What the first season looks like.
Week 1
The audit. You walk us through the business; we study it.
Week 2
The plan, agreed. Scope, order, and what it should return.
Weeks 3 to 6
Foundations. Enquiries answered by a system. The booking flow fixed. Tracking installed so nothing is guessed.
Weeks 7 to 12
Growth. Search, content, and ads switched on in the order the plan set. The first monthly report and review call.
Day 90
What moved, what changes, and the plan for the next season.
The rhythm
We stay.
- Seasons
- Work happens in seasons of six or twelve months.
- Building and care
- Building is one-time. Care is ongoing.
- One contact
- One person at owner level is your contact throughout.
- Every month
- A report and a review call. No guessing.
A report and a review call at every node
What we will tell you not to do
Saying no is part of the job.
Telling a business what not to spend on is a deliverable. These are the things we say no to most often.
- An appwhen a WhatsApp flow will do.
- Adsbefore the booking flow holds.
- A redesignwhen the problem is response time.
- More contentbefore the enquiries you already get are answered.
- A new toolwhen the one you have is not connected yet.